Privacy Policy

Effective Date: 15 September 2026

1. About MWC Digital Solution

MWC Digital Solution is a digital marketing and performance marketing agency providing services including Meta advertising, Google advertising, search engine optimization, social media marketing, website development, branding, lead generation and CRM-based lead management.

Our website is mwcdigitalsolution.com. We also operate a CRM platform that helps our clients organize, monitor and manage leads generated through their advertising campaigns.

2. Information We Collect

Depending on how you interact with us, we may collect:

• ✓ Name, business name, email address and phone number.
• ✓ Information submitted through contact, enquiry or lead forms.
• ✓ Client account and CRM login information.
• ✓ Business, campaign, advertising and lead-management information provided by clients.
• ✓ Information relating to leads received from advertising platforms when a client authorizes the relevant integration.
• ✓ Website usage, browser, device, approximate location and technical information collected through analytics, cookies or similar technologies.

3. CRM and Lead Management

Our CRM is designed for businesses that use MWC Digital Solution for lead generation and performance marketing. The CRM may display and organize lead information received from connected advertising platforms, including Meta/Facebook Lead Ads, as authorized by the client.

CRM features may include lead lists, lead status, pipeline management, lead-quality tracking, client dashboards, advertising performance information and account settings.

Clients are responsible for ensuring that information they provide to the CRM, including customer and prospect data, is collected and used lawfully and that they have the necessary permissions to provide such information to MWC Digital Solution for the requested services.

4. How We Use Information

We may use information to:

• ✓ Provide and manage our digital marketing, advertising and CRM services.
• ✓ Generate, receive, organize and manage advertising leads.
• ✓ Provide clients with dashboards, reporting and campaign insights.
• ✓ Communicate about services, accounts, campaigns, support and important updates.
• ✓ Improve website performance, security, products and services.
• ✓ Prevent fraud, abuse, unauthorized access and other security issues.
• ✓ Meet applicable legal, regulatory and contractual obligations.

5. Meta, Google and Other Third-Party Platforms

MWC Digital Solution may connect client accounts, advertising accounts, Facebook Pages, Meta Lead Ads, Google services, analytics tools and other third-party platforms when a client requests or authorizes those integrations.

Information obtained through these services is handled according to the applicable platform permissions, policies and terms. Third-party platforms may independently process information under their own privacy policies.

6. Cookies and Analytics

Our website may use cookies, analytics tools and similar technologies to understand website usage, measure campaigns, improve user experience and maintain website functionality. We may use Google Analytics and advertising or measurement technologies where appropriate.

You can control or restrict cookies through your browser settings. Some website functions may not work correctly if certain cookies are disabled.

7. Data Sharing

We do not sell personal information to third parties as a business practice. We may share or disclose information when reasonably necessary to provide our services, including with technology, hosting, analytics, advertising, communications, payment or other service providers working on our behalf.

We may also disclose information where required by law, to protect our rights, to prevent fraud or abuse, or as part of a business transaction such as a merger, acquisition or restructuring.

8. Data Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration or disclosure. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Clients are responsible for keeping their CRM credentials, passwords and access links confidential and should notify us promptly if they suspect unauthorized access.

9. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and financial records, support client accounts, resolve disputes, meet contractual requirements and comply with applicable legal obligations.

The appropriate retention period may vary depending on the type of information, the service relationship and applicable requirements. Clients may contact us to request clarification about information associated with their account.

10. Client and Lead Data

Where MWC processes lead or customer information on behalf of a client, the client may determine the business purpose for which that information was collected. MWC Digital Solution will use such information primarily to provide the services requested by that client and to operate the associated CRM and advertising workflows.

11. Your Choices and Requests

Depending on applicable law, you may have rights relating to personal information, including requesting access, correction, deletion or information about how your data is handled. Requests may be subject to verification and legal or contractual limitations.

To make a privacy-related request, contact us using the details below.

12. Children's Privacy

Our services are intended for businesses and general audiences and are not directed to children. We do not knowingly request personal information from children for the purpose of providing our business services.

13. External Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices, content or security of external websites. We encourage you to review their privacy policies before submitting information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices. The updated version will be published on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy, our CRM, advertising integrations or the handling of personal information, please contact MWC Digital Solution:

Email: info@mwcdigitalsolution.com
Phone: +91 9996463705
Website: mwcdigitalsolution.com
Location: India